How We Work
Reliable Maintenance for Every Apartment Need Maintenance Man
At Maintenance Man, based in Birmingham, Alabama, we are committed to providing top-notch maintenance services tailored specifically for apartment complexes. Our team of experienced professionals is dedicated to ensuring that every repair and upkeep task is handled efficiently and with the utmost care. From routine inspections to emergency repairs, we strive to keep your properties running smoothly, offering peace of mind to both property managers and residents alike.
What You Can Expect
Reduce Maintenance Costs
We replace unpredictable work-order invoices with a single, subscription-style fee that covers everyday repairs, unit turns, inspections, and 24/7 emergencies. Because labor is fixed, every efficiency we create—fewer truck rolls, faster first-time fixes—flows straight to your bottom line. You see the all-in cost up front, so budgeting is easy and NOI grows without surprise overruns.
Guaranteed Response Times
Our model is hyper-local: each crew is assigned to one sub-market and never stretched across an entire metro. That means the tech who handled your A/C issue last month is the same person who can be on-site this afternoon—well inside the response window written into your contract. If we miss the guarantee, you get a credit. Simple.
Eliminate Maintenance Turnover
Multifamily maintenance churn sits north of 50 % industry-wide. We flipped the script by hiring W-2, cross-trained technicians, paying above-market wages, and tying bonuses to resident satisfaction. The same familiar faces handle plumbing one day and make-readies the next, so you’re never scrambling for coverage or juggling specialty subcontractors.
Communication Management
Residents submit tickets through our branded portal or call center; our dispatch board routes the job, timestamps every step, and pushes status updates back to the resident automatically. You get a live dashboard showing open tickets, average turn time, material spend, and CapEx flags—no more chasing texts or piecing together spreadsheets.
Proactive Partner
Reactive repairs are costly, so we front-load preventive tasks: quarterly HVAC filter swaps, annual roof and gutter checks, seasonal plumbing inspections, common-area cleaning, and routine property walks. You’ll receive a rolling 12-month maintenance calendar and inspection reports that surface issues before they hit your P&L.
No Upsell
Our revenue comes from the monthly subscription, not padding invoices. Materials are passed through at documented cost plus a transparent 10 % handling fee—no mark-ups hidden in labor lines, no pressure to approve unnecessary projects. We only succeed when we keep your property running smoothly and your budget intact.
Expert Care for Your Complex
Ensure your apartment complex receives top-notch maintenance services in Birmingham. Our skilled team is ready to handle all your repair and upkeep needs efficiently.